Data for the Month Ending - September 2026
| Sr. No. | Received From | Pending at End of Last Month | Received | Resolved | Total Pending | Pending Complaints > 3 Months | Average Resolution Time (in days) |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
| 2 | SEBI (SCORES) | 0 | 3 | 1 | 2 | 0 | 0 |
| 3 | Other Sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 3 | 1 | 2 | 0 | 0 | |
Trend of Monthly Disposal of Complaints
| S. No. | Month | Carried forward from the Previous Month | Received | Resolved | Pending |
|---|---|---|---|---|---|
| 1 | September 2026 | 0 | 3 | 1 | 2 |
| 1 | August 2026 | 0 | 1 | 1 | 0 |
| 2 | July 2026 | 0 | 4 | 4 | 0 |
| 4 | From May 2026 to June 2026 | 0 | 10 | 10 | 0 |
| Grand Total | 0 | 4 | 4 | 0 |
Trend of Annual Disposal of Complaints
| Sr. No. | Year | Carried forward from the Previous Year | Received | Resolved | Pending |
|---|---|---|---|---|---|
| 1 | 2024-2025 | 0 | 1 | 1 | 0 |
| 2 | 2025-2026 | 0 | 36 | 36 | 0 | 2 | 2026-2027 | 0 | 18 | 16 | 2 |
| Grand Total | 0 | 55 | 53 | 2 | |
Trend of Unique Client Complaints
| Sr. No. | Year | Number of Unique Client Complaints | Total Received Complaints | Resolved | Pending |
|---|---|---|---|---|---|
| 1 | 2024-2025 | 1 | 1 | 1 | 0 |
| 2 | 2025-2026 | 23 | 36 | 36 | 0 | 2 | 2026-2027 | 8 | 18 | 16 | 2 |
| Grand Total | 32 | 55 | 53 | 2 | |
Trend of Paid (Genuine) & Non-Paid (Fake/Impersonation/General) Client Complaints
| Sr. No. | Year | Toal No of Paid: Client Complaint | Total Complaint Received | No of Non-Paid: General Client Complaints | Total Complaint Received |
|---|---|---|---|---|---|
| 1 | 2024-2025 | 0 | 0 | 1 | 1 |
| 2 | 2025-2026 | 5 | 10 | 18 | 26 | 2 | 2026-2027 | 0 | 0 | 9 | 18 |
| Grand Total | 5 | 10 | 28 | 45 | |
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